Frequently Asked Questions

To schedule an appointment, please call (479) 271-8778

Q: What will the first therapy appointment consist of?
A: The first appointment will be a diagnostic visit lasting approximately 60-75 minutes. You and the clinician will discuss the problems you and/or your child are having. You and the professional will also discuss what therapy consists of including individual expectations, costs, alternatives, and treatment methods to be used.

Q: Do you take insurance?
A: Many of the clinicians work with insurance companies. Generally, insurance companies reimburse anywhere from 50% to 80% percent depending on your plan and deductible. Our clinicians do not accept Arkansas Medicaid.

Q: Do you offer a sliding scale?
A: A limited number of our clinicians do not accept insurance and instead offer a reduced-rate fee for service option.

Q: What are the steps involved with an evaluation of my child?
A: Each evaluation is different. Typically, the psychologist will meet with the caregivers and/or client for a diagnostic visit where the clinician will collect information about the child’s history and learn what the caregivers hope to gain from the evaluation process. During this visit, the professional will review with the caregivers what procedures will be used during the evaluation and an estimate of how long the evaluation will take place. The child will then return for the testing session on another day. Approximately four to six weeks after the testing session, the clinician will meet with the caregivers to provide copies of the report and to review the results of the evaluation.

Q: How long are therapy sessions?
A: Individual therapy sessions typically last 30-60 minutes. You and your therapist will discuss at your first session how long sessions will last.

Q: How long will I or my child need to be in therapy?
A: The length of treatment depends on what you wish to address. At the time of the first meeting, the clinician will provide an estimate for the suggested length of therapy. Many persons often note improvements after a few sessions. During the course of therapy, you and the clinician may discuss extending the time between sessions (e.g., to meet monthly rather than weekly) to help monitor progress after it has been determined that significant gains have been made.

Q: Is what I and/or my child share with my therapist confidential?
A: Your confidentiality is protected by state law and by the rules of my profession. All information concerning clients is held confidential and is released only through procedures consistent with the law and professional ethics. The exceptions to confidentiality will be reviewed during the first session and you will be provided written material outlining the boundaries of confidentiality.

Please contact the office with additional questions or if you would like to discuss any of the above information in more detail.